USA/France info@info4design.com

We help companies  become more efficient and effective through automation while matching the context of each customer.

automated email marketing

Automated Marketing & Communication

We help you automate your business communications, starting with acquiring contacts via your Web solutions and then personalizing your messages.

chatbots & virtual assistants

Virtual Assistants & Chatbots

Our chatbots and virtual assistants can be designed to answer frequently asked questions, guide users through website and software demos, and onboard new customers to your software or services.

embedded UI help

Embedded & Online Help for Software

We design Help right in the software so your users can get help and keep working. When customers need more help, our solution links them directly to articles related to their current tasks.

Key Advantages

Competent

We have more than 20 years experience providing consulting and services in the software and technology industry.

Passionate

We are continuously in “research mode”, learning about how information can be used with technology.

Experts

We work with partners who specialize in the services we provide. We bring together  experts to provide integrated solutions.

What we can do for you

 

We focus on using information and technology to improve your business communications and services. Just to give you an idea, here are a few ways we can help:

  • We design chatbots and virtual assistants to help you automate customer relations.
  • We can help you personalize automated communications, whether is be via email marketing or chatbots.
  • We can help you automate gathering contact information from visitors to your website.
  • If you develop software, we can help you build embedded UI Help and link it to your online Help. 
  • We help you develop personas so you understand who your customers are and how best to communicate to the context of each customer for all of your automated systems.

 

chatbot services

Get ready to take your business into the future.

Take a break

Automation leaves you free to do important things, like taking a coffee break. Shouldn't your website be sharp enough to collect visitor contact info? And shouldn't your email solution be smart enough to send those new contacts a welcome message?

Read a book

Contact lists, email marketing, social media marketing, calendar appointments...why should you bother when an automated solution can do it for you? You've got more important things to do, like catching up on the latest trends in your industry... or reading a good book.

Smile

Why? Because you can. And because your customer service bot is answering all of those common customer questions, leaving you free to deal with more complex issues.

Frequently asked Questions

We have more than 20 years of experience providing consulting and services, primarily to tech companies and software development companies. 

We work with partners–software development companies, researchers, and other service-based organizations–to provide end-to-end solutions for you.

We’re passionate about information, and in particular, how information can work with the advanced technologies of today and the imagined technologies of tomorrow. Our partners are on the cutting-edge of research related to automation, artificial intelligence, and IoT.

 

We tailor costs to your needs. We listen, then offer you a proposal, reasonably priced. 

Chatbots and virtual assistants are versatile. A bot can answer frequently asked questions, guide users through your website or Web-based software (onboarding), do product demos, or help users sign up for services. If you can imagine it, a bot can probably do it. Contact us to discuss your ideas and we’ll let you know what’s possible.

Automation can take many forms. We can automate how you collect user contacts via your website. We can automate your email marketing campaigns and webinar signups. We can even automate follow-up communications to users who chat with your bots.

Embedded Help offers information to users inside the software. It’s connected to the UI, so where ever and when ever your users need help, they can get it. If you’re using Eclipse RCP or Angular Bootstrap, we can design a system that allows developers and writers to collaborate and offer content based on agile, continuous delivery release.

Get in Touch

Do you have questions about how Info4Design can help your business?

To contact us, chat with our contact bot.  He’ll take your info, send it to us, and we’ll be in touch shortly. If you like our bot, we’ll be glad to build one for you.

You can also email us if you prefer.

For Consulting & Training: Do you need some help implementing your own systems? We’ll be glad to listen and tell you how we can help.

Note: Your details are kept strictly confidential as per our policy. We only use the information you provide to contact you at your request.

Interested in AI and Chatbot news?

Follow Info4Design founder Toni Byrd-Ressaire on Linkedin. She usually has something interesting to share.

Want to test one of our bots?