We specialize in information for software and evolving technologies:
Contextual, user-centric, molecular, continuous delivery.Information Technology
After more than 20 years, we understand the relationship between information and technology.Proven Industry Expertise
You care about your customers. We care about ours.
Getting the right information to your customers is our goal.The right message. In the right place. In context.
We help companies become more efficient and effective through automation while matching the context of each customer.
Automated Marketing & Communication
We help you automate your business communications, starting with acquiring contacts via your Web solutions and then personalizing your messages.
Virtual Assistants & Chatbots
Our chatbots and virtual assistants can be designed to answer frequently asked questions, guide users through website and software demos, and onboard new customers to your software or services.
Embedded & Online Help for Software
We design Help right in the software so your users can get help and keep working. When customers need more help, our solution links them directly to articles related to their current tasks.
We have more than 20 years experience providing consulting and services in the software and technology industry.
We are continuously in “research mode”, learning about how information can be used with technology.
We work with partners who specialize in the services we provide. We bring together experts to provide integrated solutions.
What we can do for you
We focus on using information and technology to improve your business communications and services. Just to give you an idea, here are a few ways we can help:
- We design chatbots and virtual assistants to help you automate customer relations.
- We can help you personalize automated communications, whether is be via email marketing or chatbots.
- We can help you automate gathering contact information from visitors to your website.
- If you develop software, we can help you build embedded UI Help and link it to your online Help.
- We help you develop personas so you understand who your customers are and how best to communicate to the context of each customer for all of your automated systems.
Get ready to take your business into the future.
Frequently asked Questions
We have more than 20 years of experience providing consulting and services, primarily to tech companies and software development companies.
We work with partners–software development companies, researchers, and other service-based organizations–to provide end-to-end solutions for you.
We’re passionate about information, and in particular, how information can work with the advanced technologies of today and the imagined technologies of tomorrow. Our partners are on the cutting-edge of research related to automation, artificial intelligence, and IoT.
We tailor costs to your needs. We listen, then offer you a proposal, reasonably priced.
Chatbots and virtual assistants are versatile. A bot can answer frequently asked questions, guide users through your website or Web-based software (onboarding), do product demos, or help users sign up for services. If you can imagine it, a bot can probably do it. Contact us to discuss your ideas and we’ll let you know what’s possible.
Automation can take many forms. We can automate how you collect user contacts via your website. We can automate your email marketing campaigns and webinar signups. We can even automate follow-up communications to users who chat with your bots.
Embedded Help offers information to users inside the software. It’s connected to the UI, so where ever and when ever your users need help, they can get it. If you’re using Eclipse RCP or Angular Bootstrap, we can design a system that allows developers and writers to collaborate and offer content based on agile, continuous delivery release.
Get in Touch
Do you have questions about how Info4Design can help your business?
To contact us, chat with our contact bot. He’ll take your info, send it to us, and we’ll be in touch shortly. If you like our bot, we’ll be glad to build one for you.
You can also email us if you prefer.
For Consulting & Training: Do you need some help implementing your own systems? We’ll be glad to listen and tell you how we can help.